Panurgy excels at partnering with small to medium sized business to protect and develop their IT processes. We offer a wide range of services because we know that no two businesses are exactly alike. We are passionate about providing various levels of Managed Services, Cloud Solutions, and Managed IT Services to fit each business’ needs. Here is a brief overview of our services and their descriptions.
No Square pegs in round holes. We offer a variety of IT management services, including Panurgy Total Support which offers 24 x 7 monitoring, server administration, managed firewall, end user help desk, and really anything you might require. We also offer Co-Managed Solutions, in which you choose which services you require support with directly. Panurgy offers customized outsourcing solutions for specific areas, including managed security, managed backup/BCDR, 24×7 monitoring, help desk, and other co-managed IT support.
If you are unsure which cloud IT solution is right for your business, we would love to consult with you specifically. Among our services are Infrastructure as a Service (IaaS), which meets the very highest standards of security and availability. Our redundant cloud storage system ensures high availability for all of your applications, which allows you to run your entire business from the cloud! We also offer Private Cloud computing services, which allows our clients control of their resources with complete privacy. Built on our customer dedicated servers, you’ll get more customization and security than previously imaginable.
Within our Premise Solutions we are able to offer a wide spectrum of managed IT services. Among them are Storage Solutions, Telephony Solutions, and Network Audit and Assessment. As a feature of our services, we provide an entire network security audit to analyze the strengths and weaknesses of your current IT cloud services.
We are sure the above IT services from small businesses sound wonderful by name and description, but what are our clients saying about us? In order to fully convey the quality of service we provide, it’s better to hear it from business owners who have been in your decision-making shoes before. So without further ado, let’s take a look at some customer reviews of our managed IT solutions.
“I can’t put the single biggest benefit of working with Panurgy since there are so many right at the top, so I will list them separately and you can use whatever you want.
The help desk is second to none. The team is always polite and understanding with my staff when they call. And believe me some of my staff can be difficult.
The sales team is always responsive to our needs and is always available to us. They continually make recommendations on how to better secure, operate, and maintain our network.
The onsite service team is responsive and have a confident attitude.
Several of our contractors that have to interface with Panurgy on network access for their equipment have come back to me and said that “Panurgy is one of the better IT service providers that they have worked with.” – Gary Oravsky, Regional Property Manager, SJP Properties
Gary goes on to talk about how even during Hurricane Sandy, Panurgy kept their business up and running, while still establishing a “rock solid” recovery plan for our network. Gary is absolutely spot on, when it comes to network backup solutions, Panurgy lets you sleep much better at night, knowing we have your back.
“Two things I feel Panurgy does better than any other IT support company:
•Customer Service – whether it be the help desk, or the individual who is in our office bi-weekly, we appreciate the professionalism and knowledge of the techs that interact with our people; and
•Panurgy has the ability to understand the IT needs of a growth company: – Panurgy helps Edge grow while maintaining a sophisticated IT infrastructure so that it’s transparent to our employees yet continuously meets our needs in terms of performance and security.” – Andy Einhorn, CFO, Edge Therapeutics.
Thanks Andy, we appreciate your business and confidence! Andy also tells the story of our very own Jeff got up in the middle of the night to get Edge Therapeutics’ server back up and running, as it had happened to go down on the eve of the business’ huge merger. That is the kind of customer service and managed IT support you can expect with Panurgy. We care about your business like it’s our own, because the bottom line is we are only successful if you are.
At Panurgy, we have an absolute 100% satisfaction guarantee. We will do whatever it takes to make you happy, and we mean that. We are your holistic solution for any IT management services, Cloud IT Solutions, or even data protection solutions as well. Whatever you are looking for, we have it and we are ready to help! If you are ready to learn more about what we could do to help protect and develop your business, call us today at 973-400-3700.